How is social media used in online marketing?

Discussion in 'Social Media Marketing' started by janna, Jul 7, 2017.

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  1. janna

    janna Moderator

    Social media is used to reach out directly to your customers and open up communication between you and your customer base. Social media is also used to enhance your company's reputation by maintaining a positive relationship with customers, and by acting as a preliminary customer service outlet for customers who have questions or issues.

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